Please note that cash is not accepted as payment on board buses or trains. When you are travelling with Skånetrafiken/Öresund trains it is your responsibility as a passenger to ensure that you have a valid ticket.
Failure to produce a valid ticket/travel card on demand will render a penalty fare currently set at SEK 1,000.
Ticket inspections are carried out by G4S on behalf of Skånetrafiken. The penalty fare can also be issued by the staff on board.
Appeal
If you have been issued a penalty fare and would like to appeal your case, please contact Skånetrafiken in writing, by email or by post. Appeals must always be received within 8 days.
How to appeal:
1. Provide the number of your penalty fare notice, your name and address.
2. Provide the ticket inspector´s four-digit code number which you will find in the right hand corner on your copy of the penalty fare notice.
3. Provide a brief statement explaining why you couldn't produce a valid ticket for your journey and why you wish to appeal the penalty fare.
Address:
Skånetrafiken
Kontrollavgift
281 83 Hässleholm
Email: kontrollavgift@skanetrafiken.se
Telephone: 0451 - 28 84 00 during the times stated below:
Monday, Wednesday, Thursday 08:00-12:00
Tuesday 13:00-15:45
Please note that cash is not accepted as payment on board buses or trains.
This is based a decision by the Swedish Work Environment Authority.
No cash on board
This is based a decision made by the Swedish Work Environment Authority.